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About The Webinar

In today’s Experience Economy organizations are constantly striving to provide the best customer experience possible, in an ever-changing landscape of consumer expectations. Cloud CX platforms provide a new flexible and powerful way to meet and exceed these expectations.

In this webinar Brian Cantor, Principal Analyst  and Director at CCW Digital, will share current trends, challenges and solutions for providing exceptional customer experience. Joining Brian will be Aviad Abiri, VP Portfolio Marketing with NICE, who will share their CX cloud approach, what organizations should be looking for and practical approaches to migrating to a CX cloud platform.

Questions answered during this session will include:

  • What are the main customer experience challenges facing today’s organizations?
  • What are the core capabilities organizations are going to need to address today’s CX challenges?
  • What are the 4 ways cloud solutions affect CX strategy? How can you maximize that impact?
  • What are some exciting new ways to elevate experiences?

Brian Cantor

Principal Analyst & Director

CCW Digital

Register for the Webinar
Date: Thursday, March 15, 2018
Time: 11am PT / 2pm ET / 6pm GMT
Duration: 1 Hour
Register For Free
*Signing up for this event gives you complimentary access to CCW Digital as a member.

* By signing up for the event, you give CCW Digital and NICE inContact permission to connect you with relevant offerings.

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Taking CX to the Cloud:

New Ways for Creating Exceptional Customer Experiences

Thursday, March 15, 2018 | 2PM EST

This webinar is provided by:


Aviad Abiri

VP, Portfolio Marketing


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